Privacy Policy

This Privacy Policy applies when you visit the InvestorBill website, contact us, request information, participate in a consultation or engage InvestorBill to organize financial documentation.

InvestorBill determines how and why personal information is processed for most website and client interactions and therefore acts as the responsible organization or data controller where those terms apply.

Where InvestorBill processes information solely under documented instructions from another organization, the relevant agreement and that organization’s privacy notice may also apply.

Personal information may be obtained from:

• you directly when you contact us, submit information or provide documents;
• a representative acting with your authorization;
• banks, brokers, exchanges or other institutions where you have lawfully obtained and provided the relevant records;
• website hosting, security, analytics, email, scheduling and payment providers;
• public sources where reasonably necessary to verify professional or business information; and
• government, court or regulatory bodies where permitted or required by law.

If you provide information about another individual, you are responsible for ensuring that you are authorized to provide it.

InvestorBill may use personal information to:

• respond to enquiries and consultation requests;
• assess whether a requested service is within our scope;
• prepare service proposals, quotations and document checklists;
• perform financial documentation and record organization services;
• communicate about missing information, progress and deliverables;
• manage invoices, payments and administrative records;
• operate, secure and improve the website;
• prevent fraud, abuse and unauthorized activity;
• manage complaints, disputes and legal claims;
• comply with accounting, tax, court, regulatory and other legal obligations; and
• send optional communications where permitted and where you have not opted out.

Where applicable law requires a legal basis, InvestorBill may rely on one or more of the following:

• Contract: processing needed to provide a quotation, enter into an engagement or perform agreed services.
• Legitimate interests: operating the website, maintaining records, improving services, preventing fraud and managing legal claims.
• Legal obligations: processing required by tax, accounting, regulatory, court or other binding requirements.
• Consent: processing based on your consent, including certain optional communications or non-essential cookies.

Where processing relies on consent, you may withdraw that consent without affecting processing that was lawful before withdrawal.

InvestorBill may disclose personal information only where reasonably necessary, authorized or legally required, including to:

• hosting, cloud storage, cybersecurity and technical support providers;
• email, communication, scheduling and document collaboration providers;
• payment processors, banks and accounting service providers;
• contractors assisting with an engagement under confidentiality obligations;
• professional legal, accounting, insurance or compliance advisors;
• a bank, accountant, advisor or institution when you instruct or authorize us to provide information;
• law enforcement, regulators, courts, tax authorities or other public bodies where disclosure is lawful;
• a successor or prospective purchaser in connection with a legitimate business transaction; and
• another party where you have requested or consented to the disclosure.

The website may use cookies, local storage, pixels and similar technologies to operate securely, remember preferences, understand general website performance and support optional features.

These technologies may include:

• necessary technologies required for website security and basic operation;
• preference technologies used to remember settings or choices;
• analytics technologies used to understand general traffic and website performance; and
• third-party technologies connected with embedded content or external services.

Where legally required, non-essential technologies will be controlled through a cookie consent tool. You may also manage cookies through your browser settings.

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, complying with legal obligations and managing disputes.

Retention periods may depend on:

• the nature and sensitivity of the information;
• the duration and status of the client relationship;
• the purpose for which the information was collected;
• applicable tax, accounting and limitation periods;
• security, fraud and dispute-management requirements; and
• whether information can be securely deleted or anonymized.

Information that is no longer required may be securely deleted, anonymized or isolated from ordinary use until deletion is technically practical.

InvestorBill uses reasonable administrative, technical and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, loss or misuse.

Safeguards may include:

• access controls and limited permissions;
• password and account security measures;
• encrypted transmission or storage where appropriate;
• confidentiality obligations for personnel and contractors;
• secure hosting, backup and monitoring arrangements;
• data minimization and retention controls; and
• incident assessment and response procedures.

No internet transmission, email system or storage method can be guaranteed to be completely secure.

InvestorBill, its clients and its service providers may operate in different countries. Personal information may therefore be processed outside the country or region in which it was originally collected.

Where required, reasonable safeguards may include contractual commitments, transfer agreements, adequacy decisions or other legally recognized transfer mechanisms.

Privacy, disclosure and government-access rules in another country may differ from those in your home jurisdiction.

Depending on your location and the circumstances, applicable law may give you some or all of the following rights:

The InvestorBill website and services are intended for adults and are not directed to children.

We do not knowingly request personal information directly from children for the purpose of providing financial documentation services. Contact us if you believe that a child has provided information without appropriate authorization.

The website may contain links to external websites, platforms or service providers that are not controlled by InvestorBill.

This Policy does not govern the independent privacy practices of third parties. Review their privacy information before submitting personal information or using their services.

InvestorBill may update this Privacy Policy when its services, technologies, legal obligations or information-handling practices change.

The updated version will be published on this page with a revised last-updated date. Additional notice may be provided where required by law or appropriate because of a material change.

Questions, privacy requests or complaints relating to this Policy may be submitted using the following contact details:

Please provide enough information for us to understand the request, locate relevant records and verify your identity where necessary.

Depending on your location, you may also have the right to submit a complaint to the privacy or data protection authority responsible for your jurisdiction.